Introduction
Welcome to Kinetic Store, your premier destination for archery and outdoor sports equipment. By accessing our website and making a purchase, you agree to comply with and be bound by the following terms and conditions. Please read them carefully.
User Obligations and Responsibilities
As a user of Kinetic Store, you are responsible for maintaining the confidentiality of your account information and for all activities that occur under your account. You agree to provide accurate and complete information when making a purchase and to update your information as necessary.
Product and Service Description
Kinetic Store offers a wide range of products including but not limited to archery sets, bows, arrows, and related accessories. All products are described as accurately as possible, but we do not guarantee that the descriptions are error-free. If you receive a product that is not as described, you may return it within 15 days of receipt.
Order and Payment Terms
Orders are processed within 1-2 business days. We accept Visa, MasterCard, JCB, and PayPal. Payment must be completed at the time of purchase. For orders over $50, we offer free shipping via EMS. Standard shipping via DHL or FedEx is available for $12.95.
Shipping and Delivery
Standard shipping typically takes 10-15 business days after dispatch, while free shipping via EMS takes 15-25 business days. We ship globally, excluding certain remote areas in Asia. Please ensure your shipping address is correct to avoid delays.
Returns and Exchanges
If you are not satisfied with your purchase, you may return it within 15 days of receipt. The item must be unused, in its original packaging, and in the same condition as when you received it. Certain items such as archery sets, arrow making supplies, and broadheads are non-returnable due to their specialized nature.
Intellectual Property
All content on the Kinetic Store website, including text, graphics, logos, and images, is the property of Kinetic Store and is protected by intellectual property laws. You may not use any content without our prior written consent.
Limitation of Liability
Kinetic Store is not liable for any indirect, incidental, or consequential damages arising from the use of our products or services. Our liability is limited to the maximum extent permitted by law.
Contact Information
If you have any questions or need assistance, please contact us at:
Email: [email protected]
Address: 4429 Turnpike Drive, Clanton, US 35045